Saundra Glenn was struggling to walk to the box office to get her tickets to see Coldplay at Radio 1’s Big Weekend in Luton, England on Sunday. The 64-year-old fan suffers from osteoarthritis and “a dodgy right hip,” and was contemplating leaving the festival grounds and heading home, when a black Mercedes pulled up next to her. “The door opens and I said, ‘Oh, that’s Chris Martin, I can’t get in with him,’” Glenn recalled to the BBC. She did eventually get in, and the Coldplay fan sat and talked with the superstar singer – even recommending a local restaurant to Martin – while they drove into the venue. “When we got to the artist area, he didn’t leave me there. He said ‘get the golf buggy and make sure Saundra reaches her destination,’” Glenn said. “He gave me an act of kindness that I’ll forever be grateful for.” (People)